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2-1-1 is an easy-to-remember telephone number that connects callers with free information and referrals for community services in Macon, DeWitt,
Moultrie, Piatt & Shelby counties. 2-1-1 is staffed 24/7 by trained volunteers and staff who will listen to your situation and refer you to the most appropriate source of assistance.
2-1-1 employs a database comprised of thousands of services which include health and human services, governmental agencies, nonprofit organizations, and much more.
2-1-1 can connect you to programs that assist with these needs:
COVID-19 Announcement: United Way of Decatur & Mid-Illinois is asking all community agencies to update 2-1-1 of any changes to programs due to the current COVID-19 situation. You can update 2-1-1 by contacting Violet Pavlik at firstname.lastname@example.org. We also ask that you CC United Way with any changes so we can assist in providing our community with the most current information. Please include email@example.com on the CC line of your email. Thank you for what you do for our community.
2-1-1 reduces time, confusion, and frustration when searching for assistance.
2-1-1 operators get callers the assistance they require the first time, while providing compassion and understanding in all situations.
2-1-1 creates efficiency by eliminating service repetition.
Callers can use 2-1-1 to access a wide array of services any time of the day, every day of the year no matter what.
2-1-1 provides assistance for callers who are homeless, in abusive relationships, in a financial crisis, and more.
Requests fielded by 2-1-1 specialists include rent and utility assistance, health care, and housing.
2-1-1 links victims of disasters with emergency services.
Callers can access 2-1-1 for non-emergency information such as debris removal.
2-1-1 connects volunteers offering help with appropriate services.
Alternate phone number: 888-865-9903