Your Local 2-1-1
211 is the most comprehensive source of information about local resources and services in the country. Whether you need help paying bills, finding food, securing housing, or connecting to health care. 211 makes finding help easier.
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Behind every call, text, or online chat are thousands of caring, local experts who know the resources in your community.
- Real help, 24/7 - calls are confidential and can be anonymous.
- Compassionate experts - highly trained community specialists listen, understand, and connect you with the best local resources.
- Nationwide impact - there are more than 200, 211 agencies across the United States, each with boots on the ground in their communities.
Meeting Needs Every Day
The 211 network responds to over 16 million requests for help each year. Most come from people facing challenges meeting their basic needs:
- Housing and shelter
- Food and nutrition support
- Transportation
- Health care and mental health services
No matter the situation, 211 specialists help people navigate complex systems and connect directly to resources that can make a difference.
for Immediate Assistance
DIAL 2-1-1
for Alternate Phone Number
888-865-9903
Access on the web
211 in Illinois
Free. Confidential. Available 24/7
2-1-1 can connect you to programs that assist with these needs:
- Rent and utility assistance
- Substance abuse
- Food Pantries
- Disability services
- Shelter
- Support Groups
- Child care referral
- Family counseling
- Financial assistance
- Senior services
- Parenting programs
- Education
- Maternal and child health care
- Homeless services
- Legal assistance
- Volunteer opportunities
2-1-1 Makes Finding Information Easier
2-1-1 reduces time, confusion, and frustration when searching for assistance.
2-1-1 operators get callers the assistance they require the first time, while providing compassion and understanding in all situations.
2-1-1 Attends to a Caller's Most Critical Requests
2-1-1 provides assistance for callers who are homeless, in abusive relationships, in a financial crisis, and more.
Requests fielded by 2-1-1 specialists include rent and utility assistance, health care, and housing.
2-1-1 Strengthens Access to Needed Services
2-1-1 creates efficiency by eliminating service repetition.
Callers can use 2-1-1 to access a wide array of services any time of the day, every day of the year no matter what.
2-1-1 Helps During Disasters
2-1-1 links victims of disasters with emergency services.
Callers can access 2-1-1 for non-emergency information such as debris removal.
2-1-1 connects volunteers offering help with appropriate services.